Shipping Policy
Last Updated: 11/12/24
At Absolu Fragrance, we strive to provide a seamless shopping experience with reliable shipping options. Below, you’ll find details about our shipping process, options, and costs to help make your purchase experience clear and convenient.
1. Shipping Destinations
We ship our products to:
- United Arab Emirates (UAE): Domestic shipping is available across the UAE.
- International Destinations: We ship to various countries worldwide. Please check at checkout or contact us if you have specific questions about your location.
2. Processing Time
Orders are typically processed and dispatched within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day. You’ll receive an email notification once your order has shipped.
3. Shipping Options and Costs
UAE Domestic Shipping
- Standard Delivery: 1-3 business days
- Shipping Cost: AED [Insert Cost] or Free Shipping on Domestic Orders (UAE, Saudi Arabia)
International Shipping
- Standard International Delivery: 5-10 business days (delivery times may vary depending on your location and customs processing).
- Shipping Cost: Calculated at checkout based on the delivery destination.
- UAE Free Shipping (1-2 Days)
- KSA Free Shipping – Aramex (9-11 Days)
- Bahrain, Oman Aramex Shipping (9-11 Days) – FLAT 85 AED
- Qatar Aramex Shipping (3-6 Days) – FLAT 105 + 20 AED for each additional piece
- Kuwait Aramex Shipping (9-11 Days) – FLAT 85 AED
- Excluded Countries Spain, Mexico, Turkey
- Rest Countries (fedex) – Calculated by FedEx API
4. Order Tracking
Once your order has shipped, we will send you a tracking number via email so you can track your package’s progress. You can also log into your Absolu Fragrance account to view the status of your order.
5. Customs, Duties, and Taxes (For International Orders)
For international orders, customs duties, taxes, and additional fees may apply depending on your country’s regulations. Absolu Fragrance is not responsible for these charges, and they are the responsibility of the customer. Please contact your local customs office for more information on potential charges.
6. Delivery Issues
If your package is delayed, lost, or damaged, please reach out to our customer service team at info@absolufragrance . We will assist you in tracking your package or initiating a claim with the courier if needed.
7. Shipping Restrictions
Certain products may be restricted or subject to additional charges for certain destinations. Please check with your local regulations before ordering. We reserve the right to cancel orders if the destination cannot be shipped to due to regulatory or logistical restrictions.
8. Changes to Shipping Policy
We reserve the right to update or change this Shipping Policy at any time. Changes will take effect immediately upon being posted on this page. Please check back periodically for updates.
